Refund Policy

All sales are final.

Because RŪME products are dietary supplements intended for personal consumption, we're unable to accept returns or exchanges, and we don't offer refunds once an order has been placed, except as described below.

Damaged, defective or incorrect items
Please inspect your order when it arrives. If your order arrives damaged or defective, or you receive the wrong item, contact us at support@takerume.com within 7 days of the delivery date. Include your order number and a photo of the item and packaging. Once we've reviewed it, we'll send a replacement or issue a refund to your original payment method.

Lost or missing packages
If your tracking shows your order as delivered but you can't find it, contact us at support@takerume.com within 7 days of the delivery date and our concierge team will help.

Order changes and cancellations
If you need to change or cancel an order, email us as soon as possible. We can only make changes before your order ships, which is usually within 1–2 business days.

Refunds
Approved refunds are issued to your original payment method. Please allow 5–10 business days for your bank or card issuer to process and post the refund.

Questions?
Reach us anytime at support@takerume.com.

RŪME Holdings Inc
32107 Lindero Canyon Rd, Ste 125
Westlake Village, CA 91361
United States